Better Business Writing

Better Business Writing

Course Length: 1 day

Description:
Create more engaging presentations, more actionable e-mails and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We’re surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much needed edge in this self-paced book.
Table Of Contents:
Part 1: Back to the Basics
Mastering Spelling, Punctuation, and Usage
Six Tips for Better Spelling
Punctuation Pointers
Part Summary
Part 2: Choosing Your Words Carefully
Sharpening Your Writing Style
Deleting (Unnecessary) Redundancies
Forming Parallel Construction
Recognizing Clichés
Avoiding Sexist Language
Part Summary
Part 3: Improving Your Business Writing
Strengthening Your Memos
Using Email Effectively
Ten Tips for a Better Memo
How to Begin
Part Summary
Part 4: Writing for Special Circumstances
Special Kinds of Business Writing
Conveying Bad News Tactfully
When the News Is Especially Sensitive
Writing Persuasively
Using the Motivated Sequence Outline
Part Summary
Part 5: Know Your Audience
Identifying Communication Styles
Writing to Specific Styles
Ten Techniques for Effective Communication
Voluntary Learning Contract
Part Summary

ChatGPT Basics

ChatGPT Basics

Course Duration: 3 hours (including breaks)

Course Description: This course provides a condensed overview of ChatGPT, a large language model developed by OpenAI. The course covers the basics of natural language processing and how ChatGPT uses machine learning to generate human-like responses to user inputs. Participants will learn about the architecture of ChatGPT, its capabilities, and limitations. They will also gain hands-on experience using ChatGPT to generate text and engage in conversational AI.

Course Objectives: By the end of the course, participants will be able to:

  • Understand the basics of natural language processing and conversational AI
  • Explain the architecture of ChatGPT and how it works
  • Use ChatGPT to generate text and engage in conversational AI

Course Outline:

Section 1: Introduction to Natural Language Processing and ChatGPT (30 minutes)

  • Definition of natural language processing
  • Applications of natural language processing
  • Overview of ChatGPT and its architecture
  • The capabilities and limitations of ChatGPT

Section 2: Using ChatGPT (90 minutes)

  • Setting up and accessing ChatGPT
  • Using ChatGPT to generate text
  • Engaging in conversational AI using ChatGPT
  • Analyzing the output of ChatGPT and identifying potential biases

Section 3: Real-World Applications of ChatGPT (30 minutes)

  • Using ChatGPT for customer service and support
  • ChatGPT in educational and training contexts
  • ChatGPT in healthcare and mental health contexts
  • Ethical considerations and potential risks of ChatGPT

Section 4: Conclusion and Next Steps (30 minutes)

  • Recap of the course
  • Discussion of further resources and tools for working with ChatGPT
  • Practical advice on how to implement ChatGPT in real-world setting

 

Microsoft Office, Windows 10 & Microsoft Teams Tips and Tricks

Microsoft Office, Windows 10 & Microsoft Teams Tips and Tricks

Course Content

1 Day

Overview:

This course covers “How To”, Tips and Tricks for Microsoft Windows 10, Excel, Outlook, Word, PowerPoint and Microsoft Teams.  Students will learn to navigate the applications and learn great ways to save time.   There are too many shortcuts to list below but the outline will give you an idea of what’s covered.

 

Course Objectives:

In this course, you will be able to use your knowledge of Microsoft applications suite to work more productively.

 

You will: (to name a few)

 

Lesson 1: Windows 10

  • Navigate the Windows 10 Desktop
  • Customize the Start Menu
  • Use Task View to Create Multiple Desktops
  • Use the Windows Logo Button for Easy to Use Shortcuts

 

Lesson 2: Excel

  • Record and Edit a Basic Macro
  • Use Function keys to Repeat what you did last
  • Easily Create and Modify Charts
  • Create Functions Using AutoComplete
  • Create Absolute References
  • Use AutoFill Effectively
  • Add to AutoCorrect
  • Customize Quick Access Toolbar
  • Use Group Mode
  • Use the SubTotal Command
  • Analyze Data with Quick Analysis
  • Use FlashFill to Pull together or Parse Data

 

Lesson 3: Outlook

  • Create an Appointment/Task from an Email
  • Use @Mentions
  • Use Voice to Text to Create Emails
  • Use the Search Options
  • Use the People Option
  • Use “Peek” at Calendar
  • Use Quick Steps
  • Use Quick Parts

Lesson 4: Word

  • Share and Collaborate on Documents
  • Use “Tell me what you want to do”
  • Use Little Known Selection Techniques
  • Use Quick Parts
  • Open and Edit a PDF Directly into Word
  • Add Videos and Pictures from the Web

Lesson 5: PowerPoint

  • Manage Large Presentations
  • Create Sections
  • Use the Screen Record option (Creates a Video Using any Application)

Lesson 6: Microsoft Teams

  • Create and Use a Team
  • Explain the Connection Between Teams, Outlook and SharePoint.
  • Generate an Email Address for a Team. Use That Email Address to Email the Team

 

This event ticket will close at 12:00 pm the day before the event.

ChatGPT Basics

ChatGPT Basics

Course Duration: 3 hours (including breaks)

Course Description: This course provides a condensed overview of ChatGPT, a large language model developed by OpenAI. The course covers the basics of natural language processing and how ChatGPT uses machine learning to generate human-like responses to user inputs. Participants will learn about the architecture of ChatGPT, its capabilities, and limitations. They will also gain hands-on experience using ChatGPT to generate text and engage in conversational AI.

Course Objectives: By the end of the course, participants will be able to:

  • Understand the basics of natural language processing and conversational AI
  • Explain the architecture of ChatGPT and how it works
  • Use ChatGPT to generate text and engage in conversational AI

Course Outline:

Section 1: Introduction to Natural Language Processing and ChatGPT (30 minutes)

  • Definition of natural language processing
  • Applications of natural language processing
  • Overview of ChatGPT and its architecture
  • The capabilities and limitations of ChatGPT

Section 2: Using ChatGPT (90 minutes)

  • Setting up and accessing ChatGPT
  • Using ChatGPT to generate text
  • Engaging in conversational AI using ChatGPT
  • Analyzing the output of ChatGPT and identifying potential biases

Section 3: Real-World Applications of ChatGPT (30 minutes)

  • Using ChatGPT for customer service and support
  • ChatGPT in educational and training contexts
  • ChatGPT in healthcare and mental health contexts
  • Ethical considerations and potential risks of ChatGPT

Section 4: Conclusion and Next Steps (30 minutes)

  • Recap of the course
  • Discussion of further resources and tools for working with ChatGPT
  • Practical advice on how to implement ChatGPT in real-world setting

 

Microsoft Office, Windows 10 & Microsoft Teams Tips and Tricks

Microsoft Office, Windows 10 & Microsoft Teams Tips and Tricks

Course Content

1 Day

Overview:

This course covers “How To”, Tips and Tricks for Microsoft Windows 10, Excel, Outlook, Word, PowerPoint and Microsoft Teams.  Students will learn to navigate the applications and learn great ways to save time.   There are too many shortcuts to list below but the outline will give you an idea of what’s covered.

 

Course Objectives:

In this course, you will be able to use your knowledge of Microsoft applications suite to work more productively.

 

You will: (to name a few)

 

Lesson 1: Windows 10

  • Navigate the Windows 10 Desktop
  • Customize the Start Menu
  • Use Task View to Create Multiple Desktops
  • Use the Windows Logo Button for Easy to Use Shortcuts

 

Lesson 2: Excel

  • Record and Edit a Basic Macro
  • Use Function keys to Repeat what you did last
  • Easily Create and Modify Charts
  • Create Functions Using AutoComplete
  • Create Absolute References
  • Use AutoFill Effectively
  • Add to AutoCorrect
  • Customize Quick Access Toolbar
  • Use Group Mode
  • Use the SubTotal Command
  • Analyze Data with Quick Analysis
  • Use FlashFill to Pull together or Parse Data

 

Lesson 3: Outlook

  • Create an Appointment/Task from an Email
  • Use @Mentions
  • Use Voice to Text to Create Emails
  • Use the Search Options
  • Use the People Option
  • Use “Peek” at Calendar
  • Use Quick Steps
  • Use Quick Parts

Lesson 4: Word

  • Share and Collaborate on Documents
  • Use “Tell me what you want to do”
  • Use Little Known Selection Techniques
  • Use Quick Parts
  • Open and Edit a PDF Directly into Word
  • Add Videos and Pictures from the Web

Lesson 5: PowerPoint

  • Manage Large Presentations
  • Create Sections
  • Use the Screen Record option (Creates a Video Using any Application)

Lesson 6: Microsoft Teams

  • Create and Use a Team
  • Explain the Connection Between Teams, Outlook and SharePoint.
  • Generate an Email Address for a Team. Use That Email Address to Email the Team

 

This event ticket will close at 12:00 pm the day before the event.

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